Privacy Policy

1. What we collect

Required: your name, email address and arrival date.

Optional: where you are travelling from, party size, departure date, whether you are already in Korea, the help you are interested in, rough budget, where you are staying, and anything else you choose to write in the notes.

Anonymous visit statistics are also collected while you browse the site.

2. Why

Only to read your request, reply by email and prepare a written travel proposal. We do not sell your information or use it for third-party advertising.

3. How long we keep it

Until your request has been answered and the purpose is fulfilled, then deleted without delay. Request records may be kept for up to 3 years to handle disputes. Ask us and we will delete them sooner.

4. Sharing

We do not give your information to third parties. If you later go ahead with a plan, we will tell you beforehand which details a guide, venue or other provider needs, and share them only with your agreement.

5. Service providers and transfer abroad

Vercel Inc. hosts the website and processes the form submission (United States and global edge network). Your details are sent over an encrypted connection (HTTPS) when you submit the form and kept for the period in section 3.

If you do not want your information processed abroad, please email hello@narutravel.com instead of using the form.

6. Your rights

You can ask to see, correct or delete your information, or stop us using it, at any time by emailing hello@narutravel.com. We reply without undue delay. Deleted information is erased so that it cannot be restored.

7. Security

Encrypted connections (HTTPS) and access limited to the coordinators who handle requests.

8. Contact

Operator and privacy contact: Naru Travel, hello@narutravel.com. You can also contact the Korean Personal Information Infringement Report Center (privacy.kisa.or.kr, 118).